Everything you need to know about PayPal disputes
Order and payment
- Are there gift cards or digital vouchers?
- Can I cancel my order?
- Can i change or cancel my order afterwards?
- Can I get a price reduction or voucher after my order?
- Can I pre-order or reserve items?
- Do I need to register to place an order?
Shipping, Delivery & Returns
- Can I have my package delivered to a Packstation?
- Can I set a desired shipping date?
- Cancellation Policy – How to Return Your Order
- How can I track where my parcel is?
- How does international shipping work?
- How does the return process work?
Products & Availability
- Are BlueBrixx building blocks compatible with other brands?
- Are building instructions also available in print?
- Hoc can I find building instructions for sets?
- How can I contact BlueBrixx?
- How can I tell if an item is only available online?
- How do I contact BlueBrixx customer service?
Spare parts
- Can I buy individual bricks?
- How can I reorder replacement parts?
- How can I report an incorrect delivery?
- How long does it take for replacement parts to arrive?
- Requesting replacement stickers for your set
- Spare parts: Online overview and spare part requests
Complaint
Stores
- Are gift vouchers also available in the stores?
- Are there any events or special promotions in the stores?
- Can I exchange items in-store?
- Can I order products online and pick them up in the store (Click&Collect?
- Can I reserve store items by phone?
- What happens if a part is missing from a set purchased in the store?