FAQ Overview
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Do you have questions about your order, our products, or our philosophy? Feel free to check out our FAQ section. There you’ll find answers to many frequently asked questions!
BlueBrixx
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- How can I view the shipping status?
- I have not received a shipping confirmation or tracking information - what now?
- What happens if my wishlist was deleted?
- What happens to my feedback on the website?
- Where can i find announced products?
- Why are some sets missing from the website?
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- Assortment Adjustment & Clearance – FAQ
- Can I check the availability of an item in the store?
- Hoc can I find building instructions for sets?
- How can I be sure that the products are compatible with other brands?
- How can I tell if an item is only available online?
- When will a sold-out item be available again?
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- Are gift vouchers also available in the stores?
- Are there any events or special promotions in the stores?
- Can I exchange items in-store?
- Can I order products online and pick them up in the store (Click&Collect?
- Can I reserve store items by phone?
- What happens if a part is missing from a set purchased in the store?